We need you

Join us and become part of our team

Our mission

Vulnerability to cyber threats is rising as more industries become digitized in the modern world. John&Partners, LLC. Cybersecurity aims to continue to guide businesses and other organizations in an ever-changing landscape by cooperating with technology partners to bring Vietnam's safe, sound, and secure business environment.

We are looking for

If you would like to accompany us on our journey to provide a safe business environment for businesses, check out the positions we are looking for below.

Technical Support Engineers

Cyber Security

Purposes

John&Partners, LLC needs technical support engineers to spearhead the growth of our business in Viet Nam, focusing for VN business. This position will drive business with large system integrators, channel partners, direct customers, and defense/intelligence accounts. You will lead the technical engagement with prospects and customers, working closely with account executives and professional services leaders to demonstrate the value of the John&Partners, LLC platform, plan technical evaluations, and secure technical recommendations from target decision makers for John&Partners, LLC products and services. This role will also work closely with Systems Integrators to enable the development service offerings and go to market with the John&Partners, LLC platform.

Technical Support Engineers will

Be responsible for proven track record in security solutions development and system integration.
Implement ,monitor and support projects of cyber security for the protection of computer systems, networks and information.
Provide technical pre-sales support to various entities for the purpose of promoting and selling products/services for potential customers and existing customers.

Who are you

You are a highly skilled technologist who excels at solving complex problems, demonstrating solutions, and evangelizing groundbreaking capabilities to cybersecurity leaders and practitioners.
You have previous experience with cybersecurity and/or other enterprise IT products.
You have appropirate skills to help prospects and fellow cybersecurity leaders understand and adopt cyber range-based security paradigms to optimize risk through the lenses of people, process, and technology.
You will interact with all levels of the business easily to influence outcomes and results.

Responsibilities

Partner with John&Partners, LLC sales executives to identify customer needs and technical pains to deliver tailored technology demonstrations that effectively articulate value to prospects and partners
Lead the technical sales cycle, developing tailored demonstrations, gathering detailed success criteria, and planning effective evaluations and pilot programs
Align customer needs with professional services offerings to develop effective range events and assessments.
Act as a customer advocate, ensuring customer requirements are well understood by the John&Partners, LLC product and engineering teams while aligning customer expectations and tracking roadmap commitments.

Maintain familiarity with new and ongoing technical initiatives/programs across assigned enterprise and named accounts as they relate to the John&Partners, LLC technology portfolio
Assist in the development of technical responses for solicitations and proposals (e.g., RFI/RFP), driving alignment of customer needs with John&Partners, LLC capabilities.
Participate in activities including, but not be limited to, conducting Proof of Concepts (PoC), Supporting in security designs, writing proposals, delivering product specific presentations and training… etc.
Provide technical support to various entities for the purpose of promoting and selling products/Solutions.
Provides security engineering designs and implementation in all aspects of Security Solutions

REQUIREMENTS

01 Knowledge

Bachelor’s degree of computer science (BA) or related field.
Deep knowledge of communication protocols, Microsoft OS, and product , AntiAPT solutions, EDR, NDR, MDRIPS/IDS…etc.
Have knowledge about Information Security: network security, OS security, application security and virus/malwares
Have knowledge about international security standards, well-oriented on technology, wide understanding about various technologies and services.

02 Experience

5+years of experience working with information security solutions and services.
Experience architecting and deploying enterprise security products within Cloud, SaaS, and on-premises with channel partners and/or systems integrators
Ability to clearly define success, plan technical evaluations, and execute test plans

03 Others

Excellent written, verbal, and visual communication skills.
Strong presentation and negotiation skills.
Ability to present effectively in front of large groups, both technically and non-technically oriented.
Highly motivated self-starter that is accepting of other perspectives and operates effectively in a team.
Fluent in English.